This page applies to the JENECONK parent website. Separate applications may provide additional product-specific terms or privacy information.
Information we collect
We may receive information you choose to provide, including your name, email address, telephone number, organisation, area of interest, and the content of an enquiry. We also receive limited technical information such as browser type, device type, referring page, approximate location, and pages visited when analytics, advertising, or security services are active.
How we use information
- Respond to enquiries, arrange demonstrations, and provide requested support.
- Deliver products, training, tools, and services you request.
- Protect the website, prevent abuse, and diagnose technical problems.
- Understand which pages and resources are useful and improve the site.
- Meet legal, accounting, and regulatory obligations.
Contact form and service providers
The contact form is delivered through FormSubmit, which processes the submitted information so it can reach our business email. Our website is hosted through GitHub Pages and may use Google services, including AdSense and its consent tools. These providers may process limited data under their own terms and privacy notices.
Do not submit passwords, card details, health records, student records, examination answers, or other highly sensitive information through the general contact form.
Advertising, cookies, and consent
Google AdSense may use cookies or similar technologies to serve, measure, and protect advertising. Where consent is legally required, visitors may be shown a Google-certified consent message before relevant storage or personalised advertising is used. More information is available in our Cookie Policy.
How long we keep information
We keep enquiry records only for as long as reasonably necessary to respond, maintain appropriate business records, resolve disputes, and meet legal obligations. Retention periods depend on the nature of the relationship and the information involved.
Your choices and rights
You may ask us to explain, correct, update, or delete personal information we hold about you, subject to applicable legal exceptions. You may also object to certain processing or withdraw consent where consent is the basis for processing.
Send privacy requests to info@jeneconk.com. We may need to verify your identity before acting on a request.
Children and school information
This parent website is intended for general information, product discovery, and business enquiries. Children should not submit personal information through the contact form without the involvement of a parent, guardian, teacher, or authorised school representative. Schools using separate JENECONK products should review the privacy information provided for those products.
Data protection and contact
JENECONK is based in Port Harcourt, Nigeria and aims to handle personal information in line with applicable Nigerian data-protection requirements. Questions or complaints may be sent to info@jeneconk.com or through our contact page.